Fee & Commission Schedule
Effective Date: 3 July 2026 · Version 2.0
Vyete does not process, hold, or take a commission on your product sales — Customers pay you directly, and Vyete has no visibility into or custody of that money (see Payment Terms). This Schedule sets out the only fees Vyete does charge you: platform subscription and advertising. It forms part of the Shop Terms & Conditions and will be updated by Vyete with at least 30 days' notice for material changes.
1. Fee Categories
Vyete charges the following types of fees to shop operators — nothing else:
| Fee Type | Description | When Charged | |---|---|---| | Subscription | Monthly platform plan for advanced features | Monthly in advance | | Listing Enhancement | Optional promoted listing and advertising fees | When activated |
There is no commission, payment processing fee, or chargeback administration fee, because Vyete never touches your sale proceeds.
2. Subscription Plans
Subscription is optional. Shops on the free tier have access to standard features. Paid plans unlock enhanced capabilities:
| Plan | Monthly Fee | Features | |---|---|---| | Free | 0 | Standard listing, basic analytics, up to 100 SKUs | | Growth | 2,500 | Priority search placement, advanced analytics, up to 1,000 SKUs, promotional tools | | Pro | 8,500 | All Growth features, dedicated account manager, API access, unlimited SKUs, custom storefront | | Enterprise | Custom | All Pro features, SLA guarantees, invoiced billing, custom integrations |
Subscription fees are billed monthly in advance, directly to your registered payment method on the Platform. Downgrading or cancelling takes effect at the end of the current billing period. No partial refunds are provided for mid-cycle changes.
3. Listing Enhancement Fees
3.1 Sponsored Products
Shops may pay for sponsored product placement on a cost-per-click (CPC) basis. Minimum CPC and daily budget minimums are set in the advertising dashboard. Charges are deducted from a pre-funded advertising credit balance you top up directly with Vyete.
3.2 Category Spotlights
Fixed-fee placements in category banner positions are available by request through [email protected]. Pricing varies by category and placement duration.
4. What This Schedule Does Not Cover
- Your product sales — Customers pay you directly; there is no Vyete commission or processing fee on that revenue.
- Delivery fees — paid directly to the Carrier by whoever requested the delivery; see the Delivery Policy.
- Carrier subscriptions — billed directly by the Carrier you subscribe to, not by Vyete.
- Refunds you issue to Customers — paid directly by you; see Refund & Returns Obligations.
5. Taxes
Subscription and advertising fees are stated exclusive of VAT or other applicable taxes. Where Vyete is required by law to charge VAT on its services, this will be added to your invoice at the applicable rate. You are responsible for your own tax obligations arising from your product sales, since Vyete has no visibility into that revenue.
6. Fee Changes
Vyete will provide 30 calendar days' written notice before implementing any increase to subscription prices or advertising rates. Fee reductions take effect immediately. Continued use of the platform after the notice period constitutes acceptance of the revised fees.
7. Disputes About Fees
Fee-related disputes must be raised within 60 calendar days of the statement date via [email protected]. Disputes raised after this period will not be considered absent exceptional circumstances.
8. Contact
Billing enquiries: [email protected]
Subscription and plan changes: [email protected]